Message Regarding the COVID-19 Pandemic:
In order to provide greater flexibility to our Joy & Crown Family during the COVID-19 pandemic, we are launching a new scheduling option: the virtual visit.
These face-to-face video visits are reserved for our established patients with sick symptoms. All that is required is an email address and secure access to a private computer or device with speakers, camera, and microphone. If you are interested in scheduling a virtual visit, please call us at 469-213-7634 during regular business hours or reach out to us via the Patient Portal so that we can triage your child’s symptoms appropriately. Once Dr Cavalier determines that a virtual visit is right for you, you will receive a scheduled time and a secure link to your visit!
We are all in this together!
It never fails: it’s the day before . . . the big trip to Legoland . . . the Christmas spectacular . . . your BFF’s wedding, and you get the call from . . . school . . . daycare . . . Grandma.
Your child is SICK. But never fear: Joy & Crown is here to help with
- Expedited sick appointment scheduling
- Timely responses to parents’ questions via telephone and our secure patient portal
- In-office blood draws and, in many instances, same-day blood work results
- 24/7 access to medical care via our after-hours nurse triage: note there may be a $20 charge for some calls (Using the patient portal is free of charge)
Joy & Crown is your partner in ensuring that your child receives timely, appropriate medical treatment. Knowing that you know your child better than anyone else, we take the time to listen to your concerns as we consider your child’s diagnosis and treatment options. We always welcome your questions, whether it’s a “little thing” or something more complicated.
Have questions about when you need to schedule a sick visit?
Here are some excellent reasons to reach out to your pediatrician right away:
(THIS LIST IS NOT INTENDED TO BE ALL-INCLUSIVE)
Newborns:
- Refusal to feed
- Fewer than 4 wet diapers over a 24-hour period
- Increasing yellowness (jaundice) of your baby’s skin and/or eyes
- Frequent spitting up or vomiting large amounts of breastmilk/formula
****NOTE: ANY TEMPERATURE 100.4℉ or higher should be considered an emergency, and the baby should be taken to the nearest Emergency Room. If you call Joy & Crown, we will direct you to the appropriate facility.****
Infants (6-18 months):
- Temperature 102℉ or higher that doesn’t come down with fever medication
- Temperature 102℉ or higher that lasts for 72 hours or more
- Persistent vomiting and/or green-colored vomit
- Nausea/Vomiting that prevents intake of fluid and/or prevents fluids from staying down
- Vomiting/Diarrhea accompanied by abdominal pain
- Fewer than 5 wet diapers over 24-hour period
- Wheezing
Toddlers (18 months-3 years):
- Temperature 102℉ or higher that doesn’t come down with fever medication
- Temperature 102℉ or higher that lasts for 72 hours or more
- Sore throat without congestion
- Persistent vomiting and/or green-colored vomit
- Nausea/Vomiting that prevents intake of fluid and/or prevents fluids from staying down
- Vomiting/Diarrhea accompanied by abdominal pain
- Fewer than 5 voids over 24-hour period
- Painful urination
- Wheezing
School-Age Children:
- Temperature 102℉ or higher that doesn’t come down with fever medication
- Temperature 102℉ or higher that lasts for 72 hours or more
- Sore throat without congestion
- Persistent vomiting and/or green-colored vomit
- Nausea/Vomiting that prevents intake of fluid and/or prevents fluids from staying down
- Vomiting/Diarrhea accompanied by abdominal pain
- Abdominal pain accompanied by refusal to take anything by mouth (food or water)
- Fewer than 5 voids over 24-hour period
- Painful urination
- Wheezing
Additional Resources:
Feel free to check out the American Academy of Pediatrics interactive website (see link below) to get helpful information regarding your child’s symptoms and when to seek medical help:
https://www.healthychildren.org/English/tips-tools/Symptom-Checker/Pages/default.aspx